Hello Dear Customers, we have different pre-pack soup packages and herbal products for you to choose. Also, we can prepare your custom made herbal products. Simply email us or fax us your order and we can mail it to you or you can pick it up.

Our Contact Information

By standard mail:
Dana Oriental Market
800 California Street, Suite #120
Mountain View, CA 94041

By phone:
(650) 969-2034
(between 10:30 a.m. and 8 p.m. Pacific Standard Time)

By fax:
(650) 969-8618

By email:

Shipping Information

Orders will be ready within 24 to 48 hours.

Refund, Returns and Cancellation Policies:

All items are NON-returnable and NON-refundable.

Cancellation has to be confirmed by phone and email. Once the order is shipped, cancellation is not allowed.

Frequently Asked Questions

Q: What if I have question about a product?
A: You may email or call us for product details.

Q: How do I know if my order is processed or shipped?
A: An email confirmation will be sent to your provided email address.

Q: Can I cancel my order?
A: Cancellation is only applicable before your order is shipped.

Q: Can I order an herbal product that is not shown on the website?
A: Yes. You may email or call us per your request.

Q: Can I special order an herbal product that Dana Market does not carry?
A: Please email or call us for your request. Dana Market will try to locate your request and will get back to you on availability and price.